Calypso Suites Hotel - Hanoi

Amazing staff Comfortable beds Tasty breakfast Location

Noisy fridge

As per many other reviewers, the hotel is an excellent choice for staying in the old quarter of Hanoi. Staff is very friendly and works hard to accommodate all requests. Any minor problems are dealt with especially quickly.

The staff were lovely - I can't fault any of them - the reception staff were very helpful and the breakfast staff very friendly. The location of the hotel was a pleasant respite from the hectic pace of Ha Noi, it was in a good location in the old quarter yet up a quiet lane. The first room was a superior which was nice with windows but if you are staying for longer I would recommend upgrading to one of the bigger rooms for some natural light. This hotel was a highlight of our trip to Vietnam.

One small thing - they provide shampoo and body wash but no conditioner or soap.

There have a good services,friendly staffs & good location in old quarters. We will choose here again when come to Hanoi next time. Thanks for your hospitality.

very good service from helpful staff good variety of portion of breakfast served cheaper to book through hotel directly ( ask for Kevin)

Local tour , and other tour to Ha Long Ba was twice booked thoruhg Calypso Legend Hotel as expensive as compared to other smaller hotels. In essence, larger hotels charged more for the tours , as they take more commission . Pl do shop around

Nice staff, very helpful; good location in the old quarter; fresh fruit every day in the room; fresh juices for brekfast; big bathroom.

Breakfast tables some times are left with no food on them; hotel is a bit noisy.

The service was superb. they were very helpful and answered all of my questions. When I kept modifying my booking they were very accommodating. The room I was given had a nice expansive view toward the lake (couldn't see the lake itself)

The sister hotel (calypso Grand) was not as good. I was put there for 2 nights but the location is nowhere near as good.

Staff were amazing - they definitely made the difference! So helpful! Rooms were lovely, had free wifi and access to free laptops, breakfast was the best we've had in Asia so far! Pretty brilliant little Boutique hotel (still quite new so think prices will go up soon) and in great location in Old Quarter. I would definitely recommend to anyone staying in Hanoi!

Wifi was a bit up and down and the front rooms on the street are pretty noisy, didnt put us off though!

Staffs are very friendly and helpful. It is quite a cozy hotel to stay

Like most hotel in Hanoi, there's a wall so close to the window make it like wall view. The sound-proof is not good

The staff was fantastic! Hotel was a bright, clean, peaceful oasis in the hectic Old Town. Great location.

Breakfast wasn't too good; not much selection. It is down a little alley, so a taxi can't take you all the way, but it wasn't a problem because the staff helped with luggage. Safes cannot fit a wide-screen laptop.

Staff were very genuine and helpful throughout the entire stay, really left an impression on us. Room was kept very clean and was very warm and comfortable. Absolutely perfect location. Dvd player was appreciated.

Window looked onto a wall so didn't get a view.

We found the staff very friendly. Hotel location is right in the heart of the old quarter. Rooms are big, bed are comfortable. Very nice option for Hanoi

Staff, food, WiFi, booking taxis etc

Lift broke down

I liked the location. It's centrally located in the Old Quarter and you can walk anywhere from there or the hotel will call you a reliable taxi. Management and the hotel team are deeply concerned that you have a nice stay and go above and beyond to deliver. They take the time when you arrive to welcome you with a drink, explain the area and where sites, restaurants, etc are located and advise you of the precautions and safeties you need to take. Very thorough and a warm and informative welcome. Also, you can arrange tours through the hotel. The options were $120 and $160 USD which may seem pricey, but knew from previous research that you get what you pay for. We opted for the $120/pp tour which was 2 days/1 night in Halong Bay and was a fun and safe experience with Go Asia Travel. The tour was good, the overnight stay was nice and the driver and vehicles were safe. The hotel also arranged for us to stay the final night at their other hotel - Calypso Grand - which also had the same feel and great service as the Calypso Legend. Both places have a great - and large - breakfast menu included, basically all you can eat from an a la carte menu of egg, french toast and other local food options - with free flow coffee, juices, fruits. They will even pack a meal to go when you need to go for a tour or leave for the airport. Highly recommend!

Nothing. I would recommend this hotel to anyone.

Very friendster and helpful staff

Nothing